Hawaii Aviation

Hawaiian Airlines has chosen Amadeus as its next-generation technology partner, with plans to implement the Amadeus Altéa PSS suite beginning in Q1 2022 and aiming for completion in 2023. Altéa serves as the foundation of the Amadeus Airline Platform, an open technology ecosystem designed to foster innovation, streamline collaboration, and simplify interactions. Through this partnership, Hawaiian Airlines will leverage advanced technology to enhance its service offerings.

With over 200+ community Airline all over the world, Amadues will help Hawaiian Airlines with:

• Introduce an advanced, efficient reservations system, providing front-line employees with tools to assist customers in booking, modifying, and utilizing airline services.
• Upgrade airport staff technology with an intuitive, modern interface that simplifies complex processes, allowing more time for customer assistance.
• Integrate with the Amadeus Payment Platform, enabling seamless incorporation of modern payment services into Altea and offering expanded payment options for travelers.
• Equip teams with cutting-edge, integrated technology that delivers real-time data insights to optimize decision-making and customer interactions.

Reference

1. Hawaiian Airlines (Dec 9, 2021) Amadeus and Hawaiian Airlines begin new technology journey with Altea Passenger Service System agreement. Hawaiian Airlines. https://newsroom.hawaiianairlines.com/releases/releases-20211213